You usually transfer videos from iPhone to PC and watch them through Windows Media Player. How can I resolve this issue of iPhone Videos not playing on Windows PC?’ They are MOV files, visible in the folder, but I get the error – ‘Windows Media Player cannot play the file.’ while trying to play it. But the video files won’t play on Windows Media Player. ‘I downloaded a couple of videos from my iPhone 8 to Windows 10 PC. Victor : I will escalate and inform my research team to get expert solution on this issue.Are you searching for a solution for your iPhone videos that are not working on Windows PC? So, how to play iPhone videos on Windows PC? This blog will explain to you the most common reasons and the simple methods to fix iPhone videos that won’t play on Windows. Victor : Thank you for your co-operation.īrandon : i am not angry at hp, i just want to know that the problem will be fixed, i just spent $800.00 on a blu ray player.īrandon : among other cool stuff it does. It is ok for you to say: im very soory we are working on the issue, we will update you when we have more info. Cyberlink issued a update today to fix this very issue. Victor : Yes, I completely understand how you feel if I were in your situation, I would feel the same.īrandon : cyberlink makes HP mediasmart. Victor : Brandon, we tried to reinstall Mediasmart software on this PC, but still PC has issues with playing 2012 movie, now the only option left is to set your computer back to factory settings by performing recovery.\ Victor : I really apologize for the inconvenience with the delay it is taking to isolate, but here the information from your PC is not helping to suspect software or disc.īrandon : just spent $800.00 for this unit. Victor : Brandon, the only option is make sure this 2012 is completely playing using any full version software.īrandon : it plays competely with trial versions, minus surround sound, complete versions cost $100.00 + Victor : Okay, Mediasmart can play only Previews of 2012 movie, but other Blu ray movies are playing completely, is that correct? And you are able to play Blu ray movies ( other than this 2012 movie) using Mediasmart DVD perfectly without any issues, this scenario shows Mediasmart is perfect.īrandon : it will play the previews on th 2012 disc. Victor : And Blu ray Drive in this PC detecting 2012 blu ray movie DVD because you are able to see the contents, so the Drive is perfect. Victor : Let me confirm again, that in your PC you are able to play other Blu ray movies using Mediasmart DVD software without any issues except this 2012 blu ray movie DVD, am I correct?īrandon : i have only had this pc for 3 weeks or less ![]() Victor : Brandon, did you try to play this particular Movie by removing all other blu ray players like arcsoft and try to play with Mediasmart?īrandon : yes, i no longer have anyother blu-ray software installed.īrandon : i only doiwnloaded others because hp mediasmart would not display the menu. Victor : Thank you for staying online with me. Victor : Yes, I am checking with my Supervisor to get expert solution. Victor : Could you please give me 5 minutes, I will research on this issue. Victor : Please provide me the link, I will check for the information. So, I suggest you to play this blu-ray 2012 DVD in any other PC and check.īrandon : dont have another blu-ray playerīrandon : it is not the disc, it will play in arcsoft total theatre, but it is a trail so no surround sound.īrandon: i can send you links to forums that people are having this problem. Victor : As per the information, your PC is playing all kinds of Blu-ray DVD's. Victor : Have you restarted the Computer after installing Media Smart in your PC?īrandon: from my understandin hp media smart is a cyber linkk product. Victor : Have you re-installed the Media Smart program in your PC?īrandon : there are numerous forums with this problem, cyberlink issued a patch to fix it. Victor : Thank you for being online with me. Victor : Please give me 5 minutes while I review the previous chat session. Victor : Let me confirm that your PC model s5360f. Victor : How are you doing today, Brandon? NOTE: For security reasons, PLEASE DO NOT send credit card information via chat. Please give me a few moments while I review your issue description. ![]() Victor : Welcome to HP Total Care for Desktop support. Please let me know if you find a fix also!!!
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