![]() With this in mind, here’s a detailed step-by-step guide on how I canceled my account with Mweb and applied for a refund: 1. My request to waive the additional charges and get a refund were unfortunately denied, but I still encourage you to try yourself – you may have more luck. I also tried to see if I could get a refund, as I had only used it to host a basic site for a short time. When I contacted support, I tried to see if I could avoid these charges by pledging to not actually use the hosting service during the rest of the notice period. Not many other web hosts are this unfair when it comes to cancellations nowadays, so I was left pretty disappointed. This can lead to you paying fees for the web hosting service while you wait for your account to be closed. ![]() After that, you still have to wait for them to actually cancel your account. This is because Mweb requires at least 20 business days of notice, and in some cases, an entire calendar month. However, the actual closure of your account can take weeks, perhaps even months. Okay, so that’s annoying, but not the end of the world. Unlike many web hosts, who simply include a big Cancel button in the account area for you to press, Mweb requires you to contact support. Let’s get something straight right off the bat – my experience closing my Mweb account wasn’t a great one. My Experience: Here’s How I Canceled My Mweb Account Or for more options, check out my list of Mweb alternatives. As an example, Hostinger can offer you far faster loading times, despite being one of the cheapest shared hosting providers. It’s worth mentioning that if you’re frustrated with Mweb’s poor performance, there are much better alternatives on the market. Read on to skip the hassle and simply close your account. I wrote this guide to help you avoid that whole ordeal. It took some trial and error for me to finally close my account, and I had to spend some time going back and forth with customer service. But Mweb doesn’t exactly make cancellation easy. If you’ve run into these issues yourself and would like to close your account, you can do so. Some customers have reported that customer service isn’t very helpful or responsive, and that their site visitors have been experiencing slow loading speeds. Customers get email access on multiple devices.Quick Guide: How to Cancel Mweb and Get a Full Refund My Experience: Here’s How I Canceled My Mweb Account 4 Best Mweb Alternatives for Shared Hosting Mweb’s Cancellation Process Is Frustrating FAQMweb offers some quality features – such as its unlimited resources and 24/7 technical support – but it does have its fair share of problems. ![]() All plans include backup and restore as well as website builder and DNS management.Įmail plans include mailbox storage, protection against malware, spam or phishing. In unlimited amount, customers will find the following features:Įxcept for the entry-level plan, all plans include easy install apps. In terms of hosting services, they specialize in shared hosting and email hosting.Īll shared hosting packages include addon domains, parked domains, subdomains. Today, beside these services, they also provide Fibre connectivity. ![]() The company kept on growing over the years, launching products after products: ADSL, free WIFI connectivity, iBurst, LTE Rain, LTE Cell C. □ Editorial ReviewEstablished in 1997, Mweb is a division of Internet Solutions Digital (Pty). MWEB's Premium Mailbox gives you larger storage space, as well as added extras such as calendar, tasks and briefcase features. Protection against spam and phishing attemptsĮmail access using any device and an email client
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